A complete infrastructure for digital service providers
Leadtime includes everything you need to manage your digital service business.
One for all – your entire company digitally modeled
A comprehensive ERP system offers significant advantages over using many isolated standalone solutions. It not only improves efficiency but also optimizes the entire business workflow.
With a comprehensive ERP system, processes and relationships within your company become fully traceable.
Thanks to a central user interface and standardized processes, teams work more efficiently without having to constantly switch tools.
A holistic system reduces the costs for licenses, interfaces, maintenance and IT infrastructure – which can quickly become expensive with many individual solutions.
An ERP system simplifies workflows and ensures that resources are used where they achieve the greatest effect.
Managing employees
For professional leadership
Leadtime offers powerful HR tools that help companies to efficiently manage personnel processes. Leadtime reduces administrative work and promotes professionalism, fairness and transparency in everyday work.
With the Leadtime Employee Journal, supervisors can systematically record notes and observations about their employees.
With Leadtime, requesting and approving vacation becomes a breeze.
The daily time tracking data is automatically compared with the contractually agreed working hours, and deviations are precisely logged.
Manage customers
Work at eye level
Show your customers how professional your company really is. Integrate your customers directly into your Leadtime Workspace and allow them to submit tasks, set priorities and monitor progress – for smooth, trusting collaboration.
All your company's contact details are managed in a single, well-structured platform – including address book integration.
Integrate your customers directly into your processes with Leadtime's sophisticated role-based access control.
With Leadtime's document automation, you can create letters to your customers quickly and efficiently without using external programs.
Ticket system
Understanding what needs to be done
Leadtime offers you a modern, user-friendly ticketing system that optimizes your workflows. Whether internal tasks or customer projects – every activity is recorded as a ticket to improve teamwork, communication and planning. Individual adjustments and smart AI functions ensure even greater efficiency.
The Leadtime Editor was developed to make writing and organizing content not only easier, but also more enjoyable.
Leadtime optimizes the creation of your tickets through the use of AI.
Accelerate and simplify the recording of tasks using the ticket template system.
Time tracking
More billable time
With Leadtime, you can bring structure and clarity to your team's time tracking. The seamlessly integrated timetracker enables complete, task-based tracking that will motivate your employees.
The Leadtime Timetracker is seamlessly integrated into the system. Employees clock in in the morning and book their working hours directly onto tasks and projects.
Set targets for your employees for how much billable time they should generate each day. This way, you ensure that a maximum amount of working hours is productively used for your business.
The team calendar visualizes attendance time, time bookings and, above all, billable times for your entire team.
Planning and prioritizing
Creating an overview
Based on concepts from lean management and agile methods such as Scrum and Kanban, Leadtime's visual planning tools help to organize tasks, coordinate teams and use resources efficiently – especially when many projects are running simultaneously.
With Leadtime, you can sort and filter tasks individually and display them as a list or Kanban board.
A view specifically for managers who need to get a quick overview of many project tasks.
The “pipeline” is a weekly sprint-based planning tool. It enables quick assignment of tasks to your team.
Standardize projects
Faster project business
Leadtime allows you to pre-structure recurring projects in the form of standard components – entirely in line with the modular design principle. Speed up your requirements management with the help of questionnaires and generate all project documents from the system.
Leadtime reduces paperwork and automatically generates specifications from the data entered in forms.
Continuous monitoring of project progress based on cost estimates and actual time bookings.
Ensure a smooth acceptance of your services by using standardized test case libraries.
Offers and invoices
Faster incoming payments
Optimize your invoicing and receivables management with the Leadtime billing system. Automate your billing and accelerate your payment processes.
Create invoices based on the time tracking data of tickets – ideal for billing ongoing support services.
Leadtime supports the billing of all common SaaS pricing models, e.g. monthly software license fees or billing per user.
With Leadtime, you can keep track of all invoices sent and, if necessary, create payment reminders from the system.
Analytical tools
Managing business with numbers
Use Leadtime's comprehensive analysis tools to effectively manage and optimize your business:
Get access to important key figures such as contribution margins, sales trends and capacity utilization.
Identify efficiency gains and continuously improve your business performance.
Use tried and tested frameworks for long-term and sustainable business success.
Find out how Leadtime ERP can help your business
Book a 30-minute call and get your personal workspace – try it for free for two weeks.