
Written by
Lukas
•
Jul 28, 2025
•
Agencies
70% of agencies describe their current business as a struggle, according to a 2024 study with 612 agencies. Not because clients are missing. But because internal systems can't keep up.
The problem: Agencies live on projects. But without clear processes, roles, and handoffs, chaos emerges. The founder does everything: sales, strategy, project management, delivery, accounting, support. Every hour spent on acquisition is an hour missing from execution. Every hour missing from execution slows growth.
A creative agency in Cologne—8 people, specialized in branding for startups—analyzed in 2023 why they couldn't get beyond 12 projects per year. The result: Every new project needed an average of 14 hours of setup time. Proposals were manually assembled. Briefings in Slack, then Notion, then Google Docs. Every project start was starting from scratch.
15% of agencies say hiring and training is their biggest challenge. Why? Because new people come into chaos. No clear processes. No documented workflows. No structure that could onboard them.
Tools like Trello, Notion, or ClickUp help—but they're blank canvases. They give you boards and tasks, but no direction. They don't embed your business logic: pricing, proposals, client handoffs, billing, retainer flows. Every team reinvents the wheel. The tool becomes something you have to manage—not something that saves you time.
The result: You stay reactive. You patch what breaks. Your team improvises. Tasks fall through cracks. The system remains fragile, dependent on you.
Leadtime Gives You the Operating System
Most agencies try to scale with individual tools: one for sales, one for project management, one for time tracking, one for billing. 86% of IT leaders say tool sprawl is a financial burden.
Leadtime works differently. It's not a tool. It's your Agency Operating System.
Ready-Made Workflows
Leadtime comes with built-in logic: Proposal → Delivery → Acceptance → Billing. You don't start at zero. You start with a system built for agencies.
A Hamburg-based design agency—11 people, specialized in UX/UI for B2B SaaS—switched to Leadtime in 2024. Before: Every project was a setup marathon. After: Project start in 20 minutes. Component library with reusable building blocks. Auto-generated specs. No more manual proposals.
One System, Not Ten Tools
Sales, delivery, time tracking, invoicing, client portal—all in one. No context loss. No handoffs between tools. No copy-paste marathons between Excel, Notion, and Slack.
With the Component Library, you structure projects into reusable building blocks. Work packages, tasks, questionnaires, documents—everything clearly defined, documented, transparent.
With Change Request Management, there are clear boundaries: What's in scope is documented. New features? Change request. Separate billing. Transparent.
With the Pipeline, you see your team's actual capacity. Not theoretically, but in reality—with meetings, vacation, other commitments. You plan with facts, not hope.
Client Transparency Without Micromanagement
Your clients see progress. Live. Not when they ask, but automatically. Tasks, status, where their input is needed—everything transparent. This eliminates 80% of "where do we stand?" emails.
A Frankfurt-based content agency—14 people, specialized in corporate blogs—reduced their average client response time from 8 hours to 45 minutes after switching to Leadtime. Not because they work faster. But because clients can see for themselves what's happening.
Live Analytics, Not Guesswork
Utilization, margin, bottlenecks, capacity—you see it now, not next month. You drive with real data, not gut feeling.
What Changes
You don't wake up in crisis mode anymore. You know what's live, what's behind, what's next.
Your team knows their lanes. You spend less time rescuing tasks, more time designing your next offering.
Clients see progress—not just when they ask, but automatically. They feel in your orbit, not in the dark.
Billing becomes a click. Retainers, upsells, add-ons—all in the same flow.
You hire one or two people, and onboarding doesn't cause chaos. Your system flexes, it doesn't fracture.
You breathe a little easier.



