New ticket → intelligent routing
Automatically route new Leadtime tickets based on priority, customer, SLA, or custom rules.
n8n integration
Build powerful workflows with Leadtime and n8n.
Connect Leadtime with n8n to create advanced, flexible workflows with full control over logic, data, and execution. Perfect for teams that need more than simple point-to-point automation.
Advanced logic & branchingSelf-hosted or cloudFull control over data & execution
What teams automate with Leadtime + n8n
Requires n8n setup*
Forms & APIs → tickets
Create tickets from multiple sources - forms, webhooks, internal APIs—then enrich them before saving.
Status changes → multi-step workflows
Trigger multi-step workflows when ticket or project status changes, including approvals and conditional logic.
Finance signals → escalations
Detect budget overruns or billing thresholds and trigger escalations, notifications, or follow-up tasks.
How to set up Leadtime with n8n
The Leadtime n8n integration connects directly to the Leadtime API. Once configured, you can build workflows with full control over data and logic.
Step 1: Set up n8n
Run n8n using:
- n8n Cloud
- Self-hosted Docker
- Self-hosted Node.js
Step 2: Add Leadtime credentials
Create a Leadtime API key and store it securely in n8n credentials.
Step 3: Create a workflow
Add HTTP Request or Leadtime-specific nodes and define:
- Triggers (webhooks, schedules, events)
- Actions (create, update, search entities)
Step 4: Add logic
Use n8n features like:
- Conditions
- Branching
- Loops
- Data transformations
Step 5: Activate the workflow
Once activated, workflows run automatically in the background.
Example: Route high-priority tickets automatically
A common workflow for teams handling complex support or delivery processes.
- Receive a new ticket from Leadtime
- Check priority and SLA
- Assign the ticket to the correct team
- Notify Slack or email
- Create follow-up tasks if needed
When to use n8n vs Zapier
Zapier or n8n?
Use n8n if you want to:
- Build complex, multi-step workflows
- Self-host automations
- Control data and execution
- Add custom logic and conditions
Use Zapier if you want to:
- Get started quickly
- Use a no-code interface
- Connect common SaaS tools fast
Use our GitHub-based Zapier integration to remove manual handoffs and connect your tools.
Try for free now!