What Leadtime takes off your team’s plate.

Six areas of one system for IT service providers, agencies and consultancies, each shown with a view from the app and sample data.

Book a call See the six areas

Two colleagues walk through a bright office in conversation, she carries a folder, he a laptop.

Every area takes one routine off your team.

All six work on the same data. What starts in a client conversation later sits in the project, the ticket and the invoice, without anyone retyping it.

How much time that frees up for you: work it out with your own numbers

ClientsEveryone knows what was discussed with the client.

Contacts, conversations, opportunities and quotes sit on one client record. When the client says yes, the opportunity becomes the project, and nobody retypes anything.

Explore Clients

Client record with contacts and journal · sample data

ProjectsSee where it stands instead of asking around.

Projects are built from reusable components with work packages and estimates. Hours, planning and sign-off hang on the same project, so the status is where everyone can see it.

Explore Projects

Project overview with status and effort · sample data

ServiceEvery email to your support inbox becomes a ticket with an owner.

Each email becomes a ticket with client, project and owner, and your reply goes out from your own mailbox. An agent can resolve routine tickets; its role sets what it may do, and the ticket shows what it did.

Explore Service

A client email and the ticket it becomes · sample data

Four colleagues stand at a high table and discuss a plan.

From the first conversation to the invoice:
one process.

TeamNobody has to fill in timesheets after the fact.

Time is logged on the task while people work. Three rings show everyone what is still missing today, and Leadtime keeps track of leave and overtime.

Explore Team

Today’s time statistics: present, logged, billable · sample data

MoneyEvery billable hour ends up on an invoice.

Project hours, tickets, retainers and subscriptions wait in the invoice review. You check, approve and send the e-invoice, without collecting hours from anywhere.

Explore Money

Invoice review: everything billable from every source · sample data

AgentsAn agent takes on the routine, and your team keeps the overview.

An agent gets its own account and role in Leadtime. It takes on tickets and reports, logs its time like your team, and under Sessions you see what it has done.

Explore Agents

Agent profile: permissions, logged time, latest sessions · sample data

Which area costs you the most time today?

Bring a current job. We’ll show you that area in Leadtime, or you can first work out how much time it could free up for you.

Book a call Start free trial Calculate your result

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