What is PSA software?
Professional Services Automation software brings every revenue-critical workflow into a single system: project management, time tracking, resource planning, invoicing, and client communication.
PSA Software for IT Service Providers & Agencies
Stop stitching together scattered tools. Leadtime is the all-in-one Professional Services Automation platform that unifies project delivery, time tracking, resource planning, and billing — so your team can focus on client work, not admin overhead.
Everything a service business needs — nothing it doesn’t
Professional Services Automation brings every revenue-critical workflow into a single system. No more juggling disconnected tools or losing billable hours to manual data transfer.
The hidden cost of tool sprawl
Jira for tickets. Harvest for time. Excel for planning. Xero for invoicing. Every handoff is a leak — lost hours, misattributed costs, billing errors.
One platform, full visibility
Leadtime connects the dots from quote to cash. Every tracked hour automatically maps to the right project, client, and invoice line. Resource capacity is visible in real time.
Built on proven foundations
Leadtime carries forward the best ideas from Redmine — robust project structures, flexible workflows, issue tracking — and wraps them in a modern UI with built-in automation.
Reusable Components
50%
faster project delivery
Reusable components and structured workflows cut project setup time in half.
Time Tracking
30%
more billable hours
Integrated time tracking with gentle enforcement means fewer hours slip through the cracks.
Integrated Billing
80%
quicker invoicing
Automatic invoice drafts from tracked time — no more end-of-month spreadsheet marathons.
Unified Platform
ONE
platform instead of 5 tools
Replace the patchwork of Jira + Harvest + Excel + email with a single unified system.
The PSA platform built for how you actually work
Deliver client work on time, every time
End morning ‘what should I work on next?’ questions. The planning chain brings structure to multi-client chaos: In Big Picture you prioritize per client. In Pools you decide across projects. In Pipeline you distribute concretely.
Project Management
From tracked hours to paid invoices — automatically
Stop losing revenue to manual billing. Every tracked hour maps to the right project, client, and invoice line. Generate invoice drafts with one click. Track receivables, forecast revenue, and understand profitability per client.
Financial Management
See who's available, plan with confidence
Bring all team capacities together in one view: Who's working today? Who's on vacation? What's the current coverage? Enable self-service for your team — vacation requests, sick leave, overtime tracking.
Resource Management
Time tracking your team actually uses
Forget separate time tracking tools nobody opens. Integrate time capture directly where work happens — in the ticket. Enable parallel trackers for agency reality. Use gentle reminders instead of annoying control.
Time Tracking
Comparison
Leadtime PSA vs. stitching tools together
Scattered Tools
Jira for tickets + Harvest for time + Excel for planning + Xero for invoicing
- Manual data transfer between systems every week
- Hours lost to context switching between 4+ tools
- No single view of project profitability
- End-of-month invoicing scramble from scattered time logs
- Resource planning in spreadsheets nobody trusts
Leadtime PSA
- One platform: projects, time, planning, billing, support
- Every tracked hour auto-maps to client and invoice line
- Work stays in context — time tracking lives inside the ticket
- Real-time profitability per client, project, and team member
- One-click invoice drafts from actual tracked time
- Visual pipeline with 15-minute capacity slots per person
PSA Software: What Service Businesses Actually Need
PSA software connects projects, time, resources, and finances in one data flow. Why PM tools and ERP fall short — and what matters when choosing.
Redmine Alternative 2026: PSA Software for Agencies
Redmine is a powerful ticket system — but not a PSA solution. Why agencies need more, and how Leadtime bridges the gap.
Lukas EbnerIntegrations
Connect Leadtime to your tools, workflows, and AI systems—no matter how simple or advanced your setup is.
No-code automation
Zapier
Connect Leadtime to thousands of tools with no code.
Developer API
API
Create custom integrations and internal tools on top of Leadtime.
Low-code automation
n8n
Build advanced workflows with full control over logic and execution.
AI-native integration
MCP
Connect AI assistants to live Leadtime workspace data.
FAQ
Got questions? We've got answers.
Yes. Leadtime covers project management, time tracking, resource planning, billing, support, and analytics in one platform. Teams typically replace Jira/Asana + Harvest/Toggl + Excel + a billing tool with Leadtime alone.
Redmine is a powerful ticket system, but it's not a PSA — no built-in time tracking, no invoicing, no resource planning, no modern UI. Leadtime carries forward the strengths of Redmine (robust project structures, flexible workflows) and adds everything you'd otherwise stitch together with 3+ extra tools.
Most teams are productive within 7–10 days. Day 1: import team, connect email accounts. Day 2–3: create project templates. Day 4–5: start weekly pipeline planning. The platform grows with you — start with core features, add billing automation and insights later.
Yes — via Zapier, n8n, or the REST API. Common integrations include DATEV, sevDesk, Lexware, and most cloud accounting tools.
European data centers with ISO 27001 certification. We comply with the EU GDPR and never move customer data outside the EU.
Ready to run your service business like a system?
Your workspace can be live in minutes — start delivering projects, tracking time, and billing clients from day one.
Try for free now!